Payment is required at the completion of every visit. View our price list here. We accept the following payment methods:
- EPTPOS
- VISA, Mastercard, Amex, Diners (no extra fees)
- Direct transfer via BSB (can take 2 days to show in our account so not suitable for payments already due)
Please note that we do not accept cash or cheques*
Payment Plans
We understand that not everyone can cover the costs of essential veterinary treatment and offer two options:
ZipPay
- For amounts under $1000
- No establishment fee
- No interest
- Minimum $10 payment per month
ZipMoney
- For amounts over $1000
- Establishment fee from 0-$99
- No interest for first three months
- Minimum payment per month $10/week or 3% of the outstanding balance (whichever is greater)
Both options charge you a monthly account fee of $9.95 while money is owing. Zip also charge us a fee to provide the service.
Please visit the Zip website to learn more. If you wish to proceed, you will need to apply for an account via their website first.
* We’re sorry if our cashless policy is disappointing. It was not a light decision, and we are aware that it will inconvenience some people. It was done for the following reasons:
- A tiny proportion of sales remaining as cash
- Significant nurse time involved in collecting the float from the safe, counting it out, reconciling it at the end of the day and trips to the bank
- Hygiene issues with cash now that most transactions are contactless
- Security of our nurses when cash is on the premises
- The generally positive response from our existing clients