Payment Options

Payment is required at the completion of every visit. View our price list here. We accept the following payment methods:

  • VISA, Mastercard, Amex, Diners (no extra fees)
  • Direct transfer via BSB (can take 2 days to show in our account so not suitable for payments already due)

Please note that we do not accept cash or cheques*

Payment Plans

We understand that not everyone can cover the costs of essential veterinary treatment and offer two options:


  • For amounts under $1000
  • No establishment fee
  • No interest
  • Minimum $10 payment per month


  • For amounts over $1000
  • Establishment fee from 0-$99
  • No interest for first three months
  • Minimum payment per month $10/week or 3% of the outstanding balance (whichever is greater)

Both options charge you a monthly account fee of $9.95 while money is owing. Zip also charge us a fee to provide the service.

Please visit the Zip website to learn more. If you wish to proceed, you will need to apply for an account via their website first.

* We’re sorry if our cashless policy is disappointing. It was not a light decision, and we are aware that it will inconvenience some people. It was done for the following reasons:

  • A tiny proportion of sales remaining as cash
  • Significant nurse time involved in collecting the float from the safe, counting it out, reconciling it at the end of the day and trips to the bank
  • Hygiene issues with cash now that most transactions are contactless
  • Security of our nurses when cash is on the premises
  • The generally positive response from our existing clients